The power imbalance that can crush individuals
15th October, 2024 By Jenny Herrera, CEO of the Good Business Charter Imagine this: you’re sitting at your desk, in the middle of your workday, when suddenly you receive a […]
Harriet Gilholm
About Harriet Gilholm
Posts by Harriet Gilholm:
Case study: “Our commitment to our customers is at the heart of everything we do”
13th September, 2024 West Bromwich Building Society is the eighth largest building society in the UK and offers mortgages and savings products both regionally and nationally. The West Brom is […]
Showcasing excellence: how GBC accredited organisations demonstrate their commitment to their customers
9th September, 2024 Whether you have customers, clients, members, beneficiaries or the public as the people that you serve in running your organisation, they should be at the heart of […]
Good Business Charter midyear events round-up
22nd July, 2024 As we reach the midpoint of 2024, it is an ideal time to reflect on the milestones and events that have shaped our journey so far this […]
Good Business Charter components in action
11th June, 2024 Welcome to our latest blog series, where we take a look at our components in action through our small accredited businesses. In this series, we present […]
Sign-up to our York newsletter!
Be part of our community and stay connected! If you are interested in keeping up to date with news about York as a GBC place, sign-up for our newsletter to […]
Sign-up to our monthly newsletter
Want to keep up to date with our recent news, upcoming events and more? Sign-up to our monthly newsletter.
Case study: How accredited organisations lead by example with excellent customer commitment
Great customer service is of the utmost importance when it comes to running and growing your business. It is also a mark of respect to treat your customers fairly and […]
Case study: How accredited organisations are building success through diversity
A diverse, equal and inclusive culture is imperative for a business to continue to thrive because it puts its people at the heart of its operation. When people feel valued […]
Case study: How prioritising employee wellbeing can enhance productivity and business success
In today’s fast-paced and ever-evolving work environment, the mental and physical health of employees is not just a luxury—it’s a pivotal element of a successful and sustainable business strategy. When […]