The power imbalance that can crush individuals
15th October, 2024 By Jenny Herrera, CEO of the Good Business Charter Imagine this: you’re sitting at your desk, in the middle of your workday, when suddenly you receive a […]
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Case study: “Our commitment to our customers is at the heart of everything we do”
13th September, 2024 West Bromwich Building Society is the eighth largest building society in the UK and offers mortgages and savings products both regionally and nationally. The West Brom is […]
Showcasing excellence: how GBC accredited organisations demonstrate their commitment to their customers
9th September, 2024 Whether you have customers, clients, members, beneficiaries or the public as the people that you serve in running your organisation, they should be at the heart of […]
Removing the worry of getting sick: a call for safe and fair sick pay
5th September, 2024 By Jenny Herrera, CEO of the Good Business Charter The Centre for Progressive Change is leading the way on its Safe Sick Pay campaign, a crucial initiative in […]
Good Business Charter midyear events round-up
22nd July, 2024 As we reach the midpoint of 2024, it is an ideal time to reflect on the milestones and events that have shaped our journey so far this […]
Good Business Charter components in action
11th June, 2024 Welcome to our latest blog series, where we take a look at our components in action through our small accredited businesses. In this series, we present […]
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Case study: How accredited organisations lead by example with excellent customer commitment
Great customer service is of the utmost importance when it comes to running and growing your business. It is also a mark of respect to treat your customers fairly and […]
Case study: How accredited organisations are building success through diversity
A diverse, equal and inclusive culture is imperative for a business to continue to thrive because it puts its people at the heart of its operation. When people feel valued […]